How to reset login password
"On the login page, click “Forget password” and enter your email address to receive a verification code for resetting your password (see the example image below). https://osscdn.mi...
"On the login page, click “Forget password” and enter your email address to receive a verification code for resetting your password (see the example image below). https://osscdn.mi...
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully: Connect to a stable network Ensure the M288 is connected to a reliabl...
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...
Please go to: “Mine” → “About this machine” and check whether the device QR code is displayed properly. If the QR code is not displayed: it may indica...
The Upgrade Code is mainly used for internal testing purposes. Usually are unstable version Under normal circumstances, if you want to update your device, you only need to: C...
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”. If the QR code...
Error 1002 indicates that a device port is occupied. In this case, you can try the following steps: Restart the device and go to "My" → "About This Device" to check if the Q...
If the machine displays a “Time Out” error during film cutting, please follow the steps below: 1. Check whether the motherboard is connected On the machine, go to:...
Please click the WhatsApp button below and send the following information to our technical staff: A description of the error A clear photo of the machine’s QR code ...
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team: The error message scr...
The password for the software upgrade is 1212. Please note that the software upgrade is intended for functional updates and does not necessarily include additional templates.
"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...
Please scan the QR code below to download the mobile app. Currently, the MTB-CUT 180T Pro only supports an Android APP. After installing the APP, tap the top-right corner on...
Please scan the QR code below to download the mobile app. Currently, the MTB-CUT 180T Pro only supports an Android APP. After installing the APP, tap the top-right corner on...
"You can change your password in two ways: Change directly on the machine – Go to Home → My → Change Password, enter your current password, and set a new one. Request technical...
Please scan the QR code below to download the mobile app. Currently, the MTB-CUT 180T Pro only supports an Android APP. After installing the APP, tap the top-right corner on...
When you say “wrong cutting”, we need more specific information to provide the correct solution. Please confirm whether you selected the correct phone model/template...
Please click the WhatsApp button below and send your machine code to our technical team. They will assist you in resolving the issue.
"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...
"To create a custom rear film, you need to connect your screen protector cutting machine to a printer. Steps: Connect the Devices It’s recommended to use Epson or Canon printer...