Showing 98 results for "cutter not responding"
MTB-CUT 180T

My machine is getting knocking sound

"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows: Transport screws not removed (for new machines) New machines are shippe...

Nov 22, 2025
MTB-CUT 180T

What to do if us cuts poorly in tablet

"If the tablet screen protector is not cutting well, it is usually because the roller is not providing enough pressure. You can try the following solutions: Lift the gear at the ba...

Nov 22, 2025
MTB-CUT 180T

What to do if sheet cutting not in center

"Cutting misalignment is usually caused by: Center Cutting Not Enabled: Make sure the “Center Cutting” option is enabled on the cutting page so the machine automatically positions...

Nov 22, 2025
MTB-CUT M188

Can I get an iOS app for the film cutting machine

Sorry, the cutting machine does not have an app for Android or iOS. The reason is that you need to manually place the cutting material on the machine, and using an app to operate t...

Nov 22, 2025
MTB-CUT 180T

How to maintain the blade carriage?

When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage. During normal daily us...

MTB-CUT 180T

How can I cut a sticker shape or letter only?

Currently, the machine does not support cutting standalone sticker shapes. Our screen protector cutting machines are designed specifically for screen protectors and decorative bac...

MTB-CUT 180T

Can I cut my own screen protector on this machine

Creating a cutting template is not simple it requires special software to convert it into a file format supported by the machine. For basic screen protectors, you can use the custo...

Nov 22, 2025
MTB-CUT 180T

How to deal with "1002 time out"

Error 1002 indicates that a device port is occupied. In this case, you can try the following steps: Restart the device and go to "My" → "About This Device" to check if the QR co...

Nov 22, 2025
MTB-CUT 180T

What's the update code

The password for the software upgrade is 1212. Please note that the software upgrade is intended for functional updates and does not necessarily include additional templates.

Nov 22, 2025
MTB-CUT 180T

how to cut only words

"Sorry, the device does not currently support cut only words This option may be considered in a future software update."

Nov 22, 2025
MTB-CUT 180T

What to do if I get 1002 error

"Error 1002 indicates a serial communication error within the machine. If you encounter this issue, please try the following steps: Reconnect to Wi-Fi and restart the device...

Nov 22, 2025
MTB-CUT 180T

What's version test password

"The version test password feature is intended only for limited testing before a new version is officially released. It does not always take effect, and the default password is usu...

Nov 22, 2025
MTB-CUT 180T

Unable to communicate with the machine

"Communication failure with the machine is typically caused by network issues or a mainboard malfunction. When encountering this problem, please try the following steps: Reconne...

Nov 22, 2025
Showing 21 to 40 of 98 results