How to Create Firmware for Reinstalling the System
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”. If the QR code...
MTB-CUT 180T Screen Protector Cutting Machine does not include UV curing function. If you need to perform UV curing operations, you will need to use a separate UV curing device, s...
"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...
"When the sensor malfunctions, the machine may fail to detect or automatically load the cutting material. You can try the following two approaches: Replace the Sensor If the senso...
"The machine’s software version depends on the release of new features. As of October 2025, the latest APP version is 3.0.05. Tips: You can check or update your version by foll...
A “Time Out” message usually means that there is a communication failure between the screen and the mainboard. This can be caused by: Loose or Damaged Screen Cable Op...
This is a network issue, meaning the current network’s DNS cannot resolve the server address. Please try the following steps: Switch to a different network Connect the mac...
If the machine stops working after performing an update, it is usually caused by incomplete data download during the update process. You can try the following steps: Clear the...
If the machine displays a “Time Out” error during film cutting, please follow the steps below: 1. Check whether the motherboard is connected On the machine, go to:...
"The settings button is only available when the device is logged in. You can log in to your account again to find this button. If, for some reason, you cannot log in successfull...
"I believe you mean you want to completely reset the device. If you want to restore the device to factory settings, you can follow the steps shown in the video below. However,...
"By accessing the error information interface, we can quickly determine whether the device is functioning properly. You can send the error details to our technical team to help the...
We’re sorry, but based on this message alone, we cannot determine the exact issue. The “Device status check” prompt may appear for multiple different hardware or...
"The Word Cutting feature is only available in version 3.0.03 and above. You can check your current app version by going to "About This Device". https://osscdn.mietubl.com/ima...
"Sorry, the device does not currently support cut only words This option may be considered in a future software update."
"The machine uses a hybrid system that combines local storage with a cloud-based motion database. All new models will be automatically synchronized to your device as long as it is...
"Although we, like you, hope that the machine can have all the model data, due to various factors — such as newly released models or some niche models — it may take some time to c...
"You can refer to the following video for instructions on replacing the motherboard. You can obtain a replacement motherboard from your local distributor or contact the dealer who...
"You can reinstall the Cutter App by following these steps: Open Browser On the smart screen protector cutting machine, run the Chrome browser and enter the following address: ht...