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for
"sensor not working"
MTB-CUT 180T
"If the Car moves after you initiate cutting, but the blade holder does not drop, this issue may be caused by one of the following reasons:
Insufficient power supply – Please verif...
MTB-CUT 180T
Please first confirm the specific issue you are facing:
1. If the blade holder does not go down during cutting
This is usually caused by a mainboard malfunction.
In this case, t...
MTB-CUT 180T
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction.
The blade-down action is controlled by the Y-axis motor signal fro...
MTB-CUT 180T
"In most cases, templates are designed with precise and regular shapes.
If the shapes are not forming properly, it may be caused by:
A loose cutting carriage – Please check if t...
MTB-CUT 180T
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows:
Transport screws not removed (for new machines)
New machines are shippe...
MTB-CUT 180T
"If the tablet screen protector is not cutting well, it is usually because the roller is not providing enough pressure. You can try the following solutions:
Lift the gear at the ba...
MTB-CUT 180T
"Cutting misalignment is usually caused by:
Center Cutting Not Enabled: Make sure the “Center Cutting” option is enabled on the cutting page so the machine automatically positions...
MTB-CUT 180T
"If you start the screen protector cutting machine but the Cutter app does not launch automatically, this may be because the device was recently reset and the Cutter app has not be...
MTB-CUT M188
Sorry, the cutting machine does not have an app for Android or iOS. The reason is that you need to manually place the cutting material on the machine, and using an app to operate t...
MTB-CUT M188
The MTB-CUT M188 TPU screen protector machine does not have a Bluetooth module, so it does not support Bluetooth connections. You can visit the following link to compare the functi...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
This happens because the APP version was rolled back during the factory reset.
When the machine is reset, the system returns to the earliest APP version, and many new models added...
MTB-CUT 180T
When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage.
During normal daily us...
MTB-CUT 180T
Currently, the machine does not support cutting standalone sticker shapes.
Our screen protector cutting machines are designed specifically for screen protectors and decorative bac...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）.
Please foll...
MTB-CUT 180T
This port is only a reserved opening in the mold.
During mold production, manufacturers usually reserve several universal interface positions to maximize compatibility and future...
MTB-CUT M288
If your touch screen is not responding properly, please check the following:
1. Confirm you are using the original power adapter
The original adapter should be 24V / 2.7A.
Usi...
MTB-CUT 180T
Yes, we offer a one-year warranty for our screen protector machine. Skilled technicians will provide free product consultation services. Please note that consumables like the cutti...
MTB-CUT 180T
Creating a cutting template is not simple it requires special software to convert it into a file format supported by the machine. For basic screen protectors, you can use the custo...
MTB-CUT 180T
No, the machine is designed specifically for cutting flexible screen protector materials like TPU and PET, and is not suitable for cutting glass screen protectors.
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