If you discover a size cutting problem during cutting, please send us the following information: The phone’s System Information page The corresponding cutting template/mode...
If the circle cut is not perfect, the issue is usually caused by a loose cutting carriage, which makes the cutting path unstable and results in an imperfect circle. Please follo...
If the machine is vibrating abnormally, please check the following two points: 1. Check the transportation screw If this is a new machine, please make sure the screw on the back...
"If you want to change the language, follow these steps: Change the language inside the Cutter App Open Cutter App. Go to the Settings menu. Find the Language option and s...
Please scan the QR code below to download the mobile app. Currently, the MTB-CUT 180T Pro only supports an Android APP. After installing the APP, tap the top-right corner on...
If you want to improve cutting results, please follow these tips: Check Wheel Position Make sure all pinch wheels firmly press on the cutting material, and their position is on t...
Please click "My" → "Version Update" → "Update". If a new app version is available, your device will update automatically. If no update is available, then you are already...
The Mietubl screen protector cutting machine supports both Canon and Epson printers. Among these, Canon G580 / G680 are highly recommended for best compatibility and print quality...
The Mietubl MTB-CUT 180T Series screen protector cutting machines support connecting to a printer for printing customized phone back films. Please follow the operation video to co...
If the machine displays “K_data_update_error”, it is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please try the fo...
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard. This situati...
The Mietubl screen protector cutting machine uses cloud database, which means it does not support direct uploading of external designs (such as SVG, AI, PDF, CorelDRAW files) from...
Laptop screen protectors have a much longer cutting path, and during long-distance cutting, the material may experience slight deviation due to blade pressure. This can cause inacc...
If the cutting model is in the wrong direction (e.g., mirrored, upside down, or rotated incorrectly), you can adjust it using the mirror and rotation functions: Use X/Y Axis Mirro...
This issue is usually caused by corrupted cached data in the system. Please follow the steps below: Clear the APP cache Follow the method shown in the video to clear the Cutter...
This issue usually occurs after replacing the machine’s mainboard. Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
This happens because the APP version was rolled back during the factory reset. When the machine is reset, the system returns to the earliest APP version, and many new models added...
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）. Please foll...
