This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes. To adjust the roller position, press dow...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
At present, our smart screen protector machines do not support direct connection to a computer. All operations and data synchronization must be done through the machine’s built-in...
"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...
"If the cut model from the machine is inaccurate, the possible reasons include: Incorrect model selection Make sure the selected cutting model in the machine matches the actual de...
"The timing of version updates depends on the release of new features and does not follow a fixed schedule. You can go to ""My"" → ""APP Version Update"" to check whether your curr...
This issue is usually caused by the Blade Holder scale being set too high. Please try to reduce the Blade Holder scale setting. Important Note Pay attention to the blade exposur...
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it: Follow the method shown in the video below to clear the cache. https://o...
"If the film cutter is unresponsive to touch, it may be due to a malfunctioning LCD screen. Before replacing the machine, please contact the dealer or supplier who sold you the mac...
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data. S...
"English Version To ensure that the machine can still operate in poor network conditions, we use a combination of offline and cloud-based data processing. If your network is conne...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
"When the film bulges during cutting, it is usually caused by the following reasons: Blade holder depth set too high – Excessive cutting depth can cause uneven stress on the materi...
If the circle cut is not perfect, the issue is usually caused by a loose cutting carriage, which makes the cutting path unstable and results in an imperfect circle. Please follo...
If the machine is vibrating abnormally, please check the following two points: 1. Check the transportation screw If this is a new machine, please make sure the screw on the back...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
Sorry, this model does not support a mobile APP. The machine is operated directly through its built-in system and touchscreen interface.
If you want to improve cutting results, please follow these tips: Check Wheel Position Make sure all pinch wheels firmly press on the cutting material, and their position is on t...
"If the machine is continuously beeping and not working properly, please try the following steps: Force Restart: Press and hold the power button for 20 seconds to force the machine...
This issue is usually caused by a mismatch between the material size settings and the template being used. When cutting full back film, the cutting area is larger than standard te...
