Showing 127 results
for
"not dropping"
MTB-CUT 180T
"If the Car moves after you initiate cutting, but the blade holder does not drop, this issue may be caused by one of the following reasons:
Insufficient power supply – Please verif...
MTB-CUT 180T
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction.
The blade-down action is controlled by the Y-axis motor signal fro...
MTB-CUT M188
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below:
Step 1: Check the machine barcode
Check t...
MTB-CUT 180T
If the sensor is not working, please follow these steps:
1. Check Auto-loading setting
Go to Settings and check if the “Auto-loading” option is disabled.
If it is di...
MTB-CUT 180T
"This issue can be caused by several reasons:
Low Cutting Pressure
Check your cutting pressure settings.
If the pressure is too low, the blade holder won’t drop enough to tou...
MTB-CUT 180T
Please first confirm the specific issue you are facing:
1. If the blade holder does not go down during cutting
This is usually caused by a mainboard malfunction.
In this case, t...
MTB-CUT 180T
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package.
You can follow the detailed steps in th...
MTB-CUT 180T
Currently, our screen protector cutting machines do not support LAN connection to a laptop.
The machines are designed to operate based on a cloud database system, and do not requi...
MTB-CUT 180T
If your WiFi connection is unstable or cannot connect properly, please follow these steps:
1. Check WiFi list visibility
If you can see the WiFi list, the issue is likely not a h...
MTB-CUT 180T
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly.
Please follow the instruction video to cle...
MTB-CUT 180T
"If the sensor is not working, please check whether it has been disabled in the settings.
Go to Settings, find the option “Material Auto-feeding”, and make sure it is turned ON....
MTB-CUT 180T
"In most cases, templates are designed with precise and regular shapes.
If the shapes are not forming properly, it may be caused by:
A loose cutting carriage – Please check if t...
MTB-CUT 180T
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows:
Transport screws not removed (for new machines)
New machines are shippe...
MTB-CUT 180T
Resetting the system requires screen operation. If the device does not respond to touch, the reset cannot be performed.
This issue is usually caused by a screen failure, and the s...
MTB-CUT 180T
This issue is usually caused by the fixing screws at the back of the machine that secure the carriage during shipping not being removed.
Please check if the fixing screws at the b...
MTB-CUT 180T
"If the tablet screen protector is not cutting well, it is usually because the roller is not providing enough pressure. You can try the following solutions:
Lift the gear at the ba...
MTB-CUT 180T
"Cutting misalignment is usually caused by:
Center Cutting Not Enabled: Make sure the “Center Cutting” option is enabled on the cutting page so the machine automatically positions...
MTB-CUT 180T
If the touch screen is not responding, the issue may be caused by an LCD screen failure.
We recommend contacting your local distributor or the person who sold you the machine, and...
MTB-CUT 180T
"If you start the screen protector cutting machine but the Cutter app does not launch automatically, this may be because the device was recently reset and the Cutter app has not be...
MTB-CUT M188
Sorry, the cutting machine does not have an app for Android or iOS. The reason is that you need to manually place the cutting material on the machine, and using an app to operate t...
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