Showing 87 results
for
"shape issue"
MTB-CUT 180T
If the camera lens cutout appears oval-shaped, it is likely caused by a loose carriage.
Please follow these steps:
Refer to the instructional video to refit the carriage onto the...
MTB-CUT 180T
"Loosening of the car from the guide rail is one of the main causes of cutting distortion.
If such an issue occurs, it is necessary to adjust the clearance between the car and the...
MTB-CUT 180T
"Incorrect cutting shapes are most likely caused by incorrect wheels positioning.
When using the machine, please ensure that all wheels are pressing on the black strip, as shown in...
MTB-CUT 180T
You can adjust the cutting location by modifying the Material Size and enabling or disabling the Cut Center function.
Here’s how it works:
When “Cut Center” is...
MTB-CUT 180T
Currently, the machine does not support cutting standalone sticker shapes.
Our screen protector cutting machines are designed specifically for screen protectors and decorative bac...
MTB-CUT 180T
This issue may be related to the auto-loading function or hardware components.
Please disable “Auto-loading” and try cutting any screen protector model to check whethe...
MTB-CUT 180T
When you say “wrong cutting”, we need more specific information to provide the correct solution.
Please confirm whether you selected the correct phone model/template...
MTB-CUT 180T
If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue.
Please click the WhatsApp button below and send the following to ou...
MTB-CUT 180T
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team:
The error message scr...
MTB-CUT 180T
If your WiFi connection is unstable or cannot connect properly, please follow these steps:
1. Check WiFi list visibility
If you can see the WiFi list, the issue is likely not a h...
MTB-CUT 180T
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates.
Please try connecting the device to another stable W...
MTB-CUT 180T
This issue may be caused by:
The material sensor being blocked
A mainboard malfunction
Please try the following steps:
Go to Settings
Disable the “Auto Loading&rdq...
MTB-CUT 180T
"If the Car moves after you initiate cutting, but the blade holder does not drop, this issue may be caused by one of the following reasons:
Insufficient power supply – Please verif...
MTB-CUT M288
"White edges when applying film with the MTB-CUT M288 may be caused by the following reasons:
Firmware issue – Please ensure your firmware version is V25.0431.
https://osscdn.mi...
MTB-CUT M288
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard.
This issue is typically caused by a loose or faulty screen-to...
MTB-CUT 180T
If the sensor is not working, please follow these steps:
1. Check Auto-loading setting
Go to Settings and check if the “Auto-loading” option is disabled.
If it is di...
MTB-CUT 180T
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data.
Please check whether the device is proper...
MTB-CUT 180T
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly.
Please follow the instruction video to cle...
MTB-CUT 180T
"Error 1002 indicates a serial communication error within the machine.
If you encounter this issue, please try the following steps:
Reconnect to Wi-Fi and restart the device...
MTB-CUT 180T
This issue is usually caused by app cache or data errors, preventing the app from running properly.
Please follow the instruction video to clear the app cache and data, then reope...
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