Showing 31 results
for
"reconnect error"
MTB-CUT 180T
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
MTB-CUT 180T
"Error 1002 indicates a serial communication error within the machine.
If you encounter this issue, please try the following steps:
Reconnect to Wi-Fi and restart the device...
MTB-CUT 180T
Please click the WhatsApp button below and send the following information to our technical staff:
A description of the error
A clear photo of the machine’s QR code
...
MTB-CUT 180T
I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering.
To help you quickly, please click the WhatsApp button below and send the...
MTB-CUT 180T
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team:
The error message scr...
MTB-CUT 180T
"This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position.
- Step 1: Press and hold the power button for 20 seconds to restart the mac...
MTB-CUT 180T
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”.
If the QR code...
MTB-CUT 180T
"By accessing the error information interface, we can quickly determine whether the device is functioning properly.
You can send the error details to our technical team to help the...
MTB-CUT 180T
If the machine displays a “Time Out” error during film cutting, please follow the steps below:
1. Check whether the motherboard is connected
On the machine, go to:...
MTB-CUT 180T
If you encounter a data update error, it may be caused by an unstable network connection during the update process.
Solution
Please try the following steps:
Connect the machine...
MTB-CUT 180T
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction.
When encountering this problem, please try the following steps:
Reconne...
MTB-CUT 180T
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows:
Transport screws not removed (for new machines)
New machines are shippe...
MTB-CUT 180T
This issue may be caused by a WiFi module failure in the screen assembly.
Step 1: Check whether the WiFi list can be loaded
Please open the WiFi settings page and check whether t...
MTB-CUT 180T
"If the Car moves after you initiate cutting, but the blade holder does not drop, this issue may be caused by one of the following reasons:
Insufficient power supply – Please verif...
MTB-CUT 180T
"If the 180T screen protector cutting machine displays a “Reconnection” message after startup, it is likely that there is an issue with the system firmware.
You can resolve this by...
MTB-CUT M288
"The MTB-CUT M288 intelligent film cutting and pasting machine uses a modular screen design for easy maintenance and replacement.
If necessary, you can simply remove the screen and...
MTB-CUT M188
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard.
This situati...
MTB-CUT M188
"The MTB-CUT M288 intelligent film cutting and pasting machine uses a modular screen design for easy maintenance and replacement.
If necessary, you can simply remove the screen and...
MTB-CUT 180T
1. Check whether the Wi-Fi module is working
Open the Wi-Fi list page on your machine and confirm:
Whether the machine can scan and display the Wi-Fi networks around you;
Whethe...
MTB-CUT M288
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard.
This issue is typically caused by a loose or faulty screen-to...
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