How to set cutter APP as default launch
"You can set the Cutter App as the default startup app by following these steps: Open the device System Settings. Locate Cutter App (usually found under App Management or Defaul...
"You can set the Cutter App as the default startup app by following these steps: Open the device System Settings. Locate Cutter App (usually found under App Management or Defaul...
"A slow APP startup is usually caused by excessive cached data slowing down performance. You can try the following steps: Clear the Cache: Follow the steps shown in the video to go...
This happens because the APP version was rolled back during the factory reset. When the machine is reset, the system returns to the earliest APP version, and many new models added...
"If you start the screen protector cutting machine but the Cutter app does not launch automatically, this may be because the device was recently reset and the Cutter app has not be...
"You can reinstall the Cutter App by following these steps: Open Browser On the smart screen protector cutting machine, run the Chrome browser and enter the following address: ht...
"Cache is essential for ensuring the stable operation of the app. However, under certain circumstances — such as after an app update or when data models fail to load — clearing the...
"We periodically release updates for the machine's app to improve performance and functionality. The password required to perform the app upgrade is ""1212"". Please note: App...
"If you want to change the language, follow these steps: Change the language inside the Cutter App Open Cutter App. Go to the Settings menu. Find the Language option and s...
"You can restore the app to its original working state by performing a factory reset, which can resolve most software-related issues. This video provides a step-by-step guide on ho...
"To restore the machine settings, follow these steps: Restart the device As the machine is starting up, quickly tap the blue icon 10 times Select "Factory Reset" Please no...
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it: Follow the method shown in the video below to clear the cache. https://o...
"The machine’s software version depends on the release of new features. As of October 2025, the latest APP version is 3.0.05. Tips: You can check or update your version by foll...
"Error 1002 indicates a serial communication error within the machine. If you encounter this issue, please try the following steps: Reconnect to Wi-Fi and restart the device...
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction. When encountering this problem, please try the following steps: Reconne...
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps: Restart the machi...
"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...
"If the machine is continuously beeping and not working properly, please try the following steps: Force Restart: Press and hold the power button for 20 seconds to force the machine...
"This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position. - Step 1: Press and hold the power button for 20 seconds to restart the mac...
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully: Connect to a stable network Ensure the M288 is connected to a reliabl...
When the machine beeps with a repeated “bip bip” sound and fails to start cutting, it usually means that the X-axis or Y-axis cannot operate normally. Common causes include a stuc...