Showing 36 results for "contact methods"
MTB-CUT 180T

What to do if I get 1002 error

"Error 1002 indicates a serial communication error within the machine. If you encounter this issue, please try the following steps: Reconnect to Wi-Fi and restart the device...

Nov 22, 2025
MTB-CUT 180T

I am getting only check device status

"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps: Restart the machi...

Nov 22, 2025
MTB-CUT 180T

What's the right back skin cutting methods

"When cutting back films, you need to consider both the pattern position and the cutting range. You can adjust these by setting the material size and enabling or disabling center c...

Nov 22, 2025
MTB-CUT 180T

How to repair motor

" The motor in the smart screen protector cutting machine is highly reliable and rarely requires replacement or repair. If the motor of your machine is not functioning properly, we...

Nov 22, 2025
MTB-CUT 180T

Do you have service center in India

Currently, our distributors in India also act as service centers. If you encounter any issues with your machine, please contact the distributor who sold you the machine directly. F...

Nov 22, 2025
MTB-CUT 180T

What to do if motor is continuously working

"The continuous running of the motor may be caused by the following reasons: Poor motor wiring connection: Check if the motor wiring is secure. If there is any looseness or poor co...

Nov 22, 2025
MTB-CUT 180T

How to replace the motherboard

"You can refer to the following video for instructions on replacing the motherboard. You can obtain a replacement motherboard from your local distributor or contact the dealer who...

Nov 22, 2025
MTB-CUT 180T

What to do if cutting not starting

"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...

Nov 22, 2025
MTB-CUT 180T

How to order new screen

"You can contact your local distributor who sold you the smart screen protector cutting machine and let them know you would like to order a new screen; Alternatively, click the Wha...

Nov 22, 2025
MTB-CUT 180T

What to do if touch not working on cutter app

"If the film cutter is unresponsive to touch, it may be due to a malfunctioning LCD screen. Before replacing the machine, please contact the dealer or supplier who sold you the mac...

Nov 22, 2025
MTB-CUT 180T

Why it cuts half and then leaves

"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...

Nov 22, 2025
MTB-CUT 180T

How to fix the cutting machine sensor problem

"When the sensor malfunctions, the machine may fail to detect or automatically load the cutting material. You can try the following two approaches: Replace the Sensor If the senso...

Nov 22, 2025
MTB-CUT 180T

How to replace the screen

"If you experience unresponsive touch or system crashes, it may be necessary to replace the machine’s screen. This video provides a step-by-step guide on how to replace the screen...

Nov 22, 2025
Showing 1 to 20 of 36 results
Previous Next