Showing 25 results for "reconnect error"
MTB-CUT 180T

What to do if I get 1002 error

"Error 1002 indicates a serial communication error within the machine. If you encounter this issue, please try the following steps: Reconnect to Wi-Fi and restart the device...

Nov 22, 2025
MTB-CUT 180T

I’m getting an error when cutting

I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering. To help you quickly, please click the WhatsApp button below and send the...

MTB-CUT 180T

How to check machine errors

"By accessing the error information interface, we can quickly determine whether the device is functioning properly. You can send the error details to our technical team to help the...

Nov 22, 2025
MTB-CUT 180T

Unable to communicate with the machine

"Communication failure with the machine is typically caused by network issues or a mainboard malfunction. When encountering this problem, please try the following steps: Reconne...

Nov 22, 2025
MTB-CUT 180T

My machine is getting knocking sound

"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows: Transport screws not removed (for new machines) New machines are shippe...

Nov 22, 2025
MTB-CUT M288

How to Replace the Screen in the M288 Machine

"The MTB-CUT M288 intelligent film cutting and pasting machine uses a modular screen design for easy maintenance and replacement. If necessary, you can simply remove the screen and...

Nov 22, 2025
MTB-CUT M188

How to Replace the Screen in the M288 Machine

"The MTB-CUT M288 intelligent film cutting and pasting machine uses a modular screen design for easy maintenance and replacement. If necessary, you can simply remove the screen and...

Nov 22, 2025
MTB-CUT 180T

The internet is not working. What should I do?

1. Check whether the Wi-Fi module is working Open the Wi-Fi list page on your machine and confirm: Whether the machine can scan and display the Wi-Fi networks around you; Whethe...

MTB-CUT 180T

How to deal with "1002 time out"

Error 1002 indicates that a device port is occupied. In this case, you can try the following steps: Restart the device and go to "My" → "About This Device" to check if the QR co...

Nov 22, 2025
MTB-CUT 180T

What to do if cutting not starting

"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...

Nov 22, 2025
MTB-CUT 180T

How to Correct Car Limit Malfunction

"If the cutting Car fails to stop properly when reaching the edge and produces a loud noise, it is likely due to an error in the Car’s limit positioning. You can replace specific p...

Nov 22, 2025
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