Showing 90 results for "sensor issue"
MTB-CUT 180T

How to fix the cutting machine sensor problem

"When the sensor malfunctions, the machine may fail to detect or automatically load the cutting material. You can try the following two approaches: Replace the Sensor If the senso...

Nov 22, 2025
MTB-CUT 180T

How to Replace the Auto-Loading Sensor

"The auto-loading sensor is essential for enabling the machine to automatically load cutting materials. This sensor can be toggled on or off through the cutting interface. If the...

Nov 22, 2025
MTB-CUT 180T

The sensor on this machine is not working

If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is di...

MTB-CUT 180T

What to do if motor is continuously working

"The continuous running of the motor may be caused by the following reasons: Poor motor wiring connection: Check if the motor wiring is secure. If there is any looseness or poor co...

Nov 22, 2025
MTB-CUT 180T

What to do when sensor not working

"If the sensor is not working, please check whether it has been disabled in the settings. Go to Settings, find the option “Material Auto-feeding”, and make sure it is turned ON....

Nov 22, 2025
MTB-CUT 180T

Why it cuts half and then leaves

"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...

Nov 22, 2025
MTB-CUT 180T

Skin cutting problem / wrong cutting

When you say “wrong cutting”, we need more specific information to provide the correct solution. Please confirm whether you selected the correct phone model/template...

MTB-CUT 180T

Auto screen off timing issue

If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue. Please click the WhatsApp button below and send the following to ou...

MTB-CUT 180T

Dealer ID mismatch issue

If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team: The error message scr...

MTB-CUT 180T

WiFi connecting sometimes not connecting

If your WiFi connection is unstable or cannot connect properly, please follow these steps: 1. Check WiFi list visibility If you can see the WiFi list, the issue is likely not a h...

MTB-CUT M288

There is white edge ,how to fix

"White edges when applying film with the MTB-CUT M288 may be caused by the following reasons: Firmware issue – Please ensure your firmware version is V25.0431. https://osscdn.mi...

Nov 22, 2025
MTB-CUT 180T

How to fix product page empty?

This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly. Please follow the instruction video to cle...

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