Showing 26 results for "error code"
MTB-CUT 180T

How to deal with "1002 time out"

Error 1002 indicates that a device port is occupied. In this case, you can try the following steps: Restart the device and go to "My" → "About This Device" to check if the QR co...

Nov 22, 2025
MTB-CUT 180T

What to do if I get 1002 error

"Error 1002 indicates a serial communication error within the machine. If you encounter this issue, please try the following steps: Reconnect to Wi-Fi and restart the device...

Nov 22, 2025
MTB-CUT 180T

I’m getting an error when cutting

I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering. To help you quickly, please click the WhatsApp button below and send the...

MTB-CUT 180T

What to do if cutting not starting

"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...

Nov 22, 2025
MTB-CUT 180T

How to check machine errors

"By accessing the error information interface, we can quickly determine whether the device is functioning properly. You can send the error details to our technical team to help the...

Nov 22, 2025
MTB-CUT 180T

What's the update code

The password for the software upgrade is 1212. Please note that the software upgrade is intended for functional updates and does not necessarily include additional templates.

Nov 22, 2025
MTB-CUT 180T

How to reset login password

"On the login page, click “Forget password” and enter your email address to receive a verification code for resetting your password (see the example image below). https://osscdn.mi...

Nov 22, 2025
MTB-CUT 180T

How do I change my password

"You can change your password in two ways: Change directly on the machine – Go to Home → My → Change Password, enter your current password, and set a new one. Request technical...

Nov 22, 2025
MTB-CUT 180T

There is white edge ,how to fix

"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...

Nov 22, 2025
MTB-CUT 180T

How to make a custom rear film

"To create a custom rear film, you need to connect your screen protector cutting machine to a printer. Steps: Connect the Devices It’s recommended to use Epson or Canon printer...

Nov 22, 2025
MTB-CUT 180T

Can I customize the photo?

Yes. To create a custom rear film, you need to connect your screen protector cutting machine to a printer. 1. Connect the Devices We recommend using the following printer models...

MTB-CUT 180T

How to check the machine serial number?

You can find the machine’s serial number from two locations: 1. On the back of the machine There is a physical sticker on the back of the screen protector machine that cont...

MTB-CUT 180T

How to Correct Car Limit Malfunction

"If the cutting Car fails to stop properly when reaching the edge and produces a loud noise, it is likely due to an error in the Car’s limit positioning. You can replace specific p...

Nov 22, 2025
Showing 1 to 20 of 26 results
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