Showing 96 results
for
"installation issue"
MTB-CUT 180T
"If the Car moves after you initiate cutting, but the blade holder does not drop, this issue may be caused by one of the following reasons:
Insufficient power supply – Please verif...
MTB-CUT M288
"White edges when applying film with the MTB-CUT M288 may be caused by the following reasons:
Firmware issue – Please ensure your firmware version is V25.0431.
https://osscdn.mi...
MTB-CUT M288
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard.
This issue is typically caused by a loose or faulty screen-to...
MTB-CUT 180T
If the sensor is not working, please follow these steps:
1. Check Auto-loading setting
Go to Settings and check if the “Auto-loading” option is disabled.
If it is di...
MTB-CUT 180T
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data.
Please check whether the device is proper...
MTB-CUT 180T
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly.
Please follow the instruction video to cle...
MTB-CUT 180T
"Error 1002 indicates a serial communication error within the machine.
If you encounter this issue, please try the following steps:
Reconnect to Wi-Fi and restart the device...
MTB-CUT 180T
This issue is usually caused by app cache or data errors, preventing the app from running properly.
Please follow the instruction video to clear the app cache and data, then reope...
MTB-CUT 180T
Please go to: “Mine” → “About this machine” and check whether the device QR code is displayed properly.
If the QR code is not displayed: it may indica...
MTB-CUT 180T
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
MTB-CUT 180T
"You can report an issue in the following ways:
Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....
MTB-CUT 180T
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
MTB-CUT 180T
"This can be caused by several issues:
- Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power.
- Blade Pressu...
MTB-CUT 180T
"English Version
If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons:
Template too large
It’s re...
MTB-CUT 180T
"This issue can be caused by several reasons:
Low Cutting Pressure
Check your cutting pressure settings.
If the pressure is too low, the blade holder won’t drop enough to tou...
MTB-CUT 180T
"If the 180T screen protector cutting machine displays a “Reconnection” message after startup, it is likely that there is an issue with the system firmware.
You can resolve this by...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
Please first confirm the specific issue you are facing:
1. If the blade holder does not go down during cutting
This is usually caused by a mainboard malfunction.
In this case, t...
MTB-CUT 180T
We’re sorry, but based on this message alone, we cannot determine the exact issue.
The “Device status check” prompt may appear for multiple different hardware or...
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