Showing 84 results
for
"issue reporting"
MTB-CUT 180T
"English Version
If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons:
Template too large
It’s re...
MTB-CUT 180T
"This issue can be caused by several reasons:
Low Cutting Pressure
Check your cutting pressure settings.
If the pressure is too low, the blade holder won’t drop enough to tou...
MTB-CUT 180T
"If the 180T screen protector cutting machine displays a “Reconnection” message after startup, it is likely that there is an issue with the system firmware.
You can resolve this by...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
Please first confirm the specific issue you are facing:
1. If the blade holder does not go down during cutting
This is usually caused by a mainboard malfunction.
In this case, t...
MTB-CUT 180T
We’re sorry, but based on this message alone, we cannot determine the exact issue.
The “Device status check” prompt may appear for multiple different hardware or...
MTB-CUT M188
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below:
Step 1: Check the machine barcode
Check t...
MTB-CUT 180T
The Gear Ratio controls the relationship between motor movement and the actual cutting distance. It is a key parameter that directly affects cutting accuracy and scaling.
The defa...
MTB-CUT 180T
Error 1002 indicates that a device port is occupied.
In this case, you can try the following steps:
Restart the device and go to "My" → "About This Device" to check if the Q...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction.
When encountering this problem, please try the following steps:
Reconne...
MTB-CUT 180T
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes.
To adjust the roller position, press dow...
MTB-CUT 180T
This issue is usually caused by a loose carriage, resulting in unstable cutting paths and improper round cutting.
Please follow these steps:
Refer to the instruction video and re...
MTB-CUT 180T
"The cutting machine may work slowly if the cutting speed setting is too low.
Please try setting the cutting speed to the default value of 200 and then attempt cutting again.
If...
MTB-CUT 180T
This issue is usually caused by a faulty motherboard controlling the carriage.
It is recommended to contact your local distributor to obtain a replacement motherboard. Please refe...
MTB-CUT 180T
This issue is usually caused by the rollers not gripping the material properly, allowing it to shift during cutting.
Please check the following:
Ensure all rollers are positioned...
MTB-CUT 180T
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows:
Transport screws not removed (for new machines)
New machines are shippe...
MTB-CUT 180T
Resetting the system requires screen operation. If the device does not respond to touch, the reset cannot be performed.
This issue is usually caused by a screen failure, and the s...
MTB-CUT 180T
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes.
To adjust the roller position, press dow...
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