Showing 52 results
for
"touch issue"
MTB-CUT 180T
Error 1002 indicates that a device port is occupied.
In this case, you can try the following steps:
Restart the device and go to "My" → "About This Device" to check if the QR co...
MTB-CUT 180T
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction.
When encountering this problem, please try the following steps:
Reconne...
MTB-CUT 180T
"The cutting machine may work slowly if the cutting speed setting is too low.
Please try setting the cutting speed to the default value of 200 and then attempt cutting again.
If...
MTB-CUT 180T
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows:
Transport screws not removed (for new machines)
New machines are shippe...
MTB-CUT 180T
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it:
Follow the method shown in the video below to clear the cache.
https://o...
MTB-CUT 180T
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it:
Follow the method shown in the video below to clear the cache.
https://o...
MTB-CUT 180T
"English Version
To ensure that the machine can still operate in poor network conditions, we use a combination of offline and cloud-based data processing.
If your network is conne...
MTB-CUT 180T
"Uneven film widths after cutting are usually caused by incorrect wheel positioning.
If the wheels are pressing on the smooth part, they cannot firmly hold the film, leading to inc...
MTB-CUT 180T
If the camera lens cutout appears oval-shaped, it is likely caused by a loose carriage.
Please follow these steps:
Refer to the instructional video to refit the carriage onto the...
MTB-CUT 180T
"If the machine is continuously beeping and not working properly, please try the following steps:
Force Restart: Press and hold the power button for 20 seconds to force the machine...
MTB-CUT 180T
Please click the WhatsApp button below and send your machine code to our technical team. They will assist you in resolving the issue.
MTB-CUT 180T
"This issue is usually caused by the template being too large.
Try to disable the “Cut Center” option in the cutting page.
https://mietublweb.oss-cn-hongkong.aliyuncs.com/imag...
MTB-CUT 180T
"This issue is usually caused by an incorrect language setting or an incomplete language pack download.
Please follow the steps below to resolve it:
Open Settings on your device...
MTB-CUT 180T
"Loosening of the car from the guide rail is one of the main causes of cutting distortion.
If such an issue occurs, it is necessary to adjust the clearance between the car and the...
MTB-CUT 180T
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue.
This video provides a st...
MTB-CUT 180T
"By accessing the error information interface, we can quickly determine whether the device is functioning properly.
You can send the error details to our technical team to help the...
MTB-CUT M288
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully:
Connect to a stable network
Ensure the M288 is connected to a reliabl...
MTB-CUT M188
This video provides a step-by-step guide on how to replace the cutting module spring of the MTB-CUT M188 screen protector cutting machine to resolve the issue of the cutting module...
MTB-CUT 180T
This is a network issue, meaning the current network’s DNS cannot resolve the server address.
Please try the following steps:
Switch to a different network
Connect the mac...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system.
Please follow the steps below:
Clear the APP cache
Follow the method shown in the video to clear the Cutter...
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