Showing 20 results
for
"communication failure"
MTB-CUT M188
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard.
This situati...
MTB-CUT 180T
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction.
When encountering this problem, please try the following steps:
Reconne...
MTB-CUT 180T
Currently, our screen protector cutting machines do not support LAN connection to a laptop.
The machines are designed to operate based on a cloud database system, and do not requi...
MTB-CUT 180T
"Error 1002 indicates a serial communication error within the machine.
If you encounter this issue, please try the following steps:
Reconnect to Wi-Fi and restart the device...
MTB-CUT 180T
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps:
Restart the machi...
MTB-CUT 180T
There are three possible causes for this error:
1. The template width exceeds the maximum supported size
The maximum cutting width of the screen protector machine is 228 mm.
If...
MTB-CUT M188
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below:
Step 1: Check the machine barcode
Check t...
MTB-CUT 180T
This issue may be related to the auto-loading function or hardware components.
Please disable “Auto-loading” and try cutting any screen protector model to check whethe...
MTB-CUT 180T
Resetting the system requires screen operation. If the device does not respond to touch, the reset cannot be performed.
This issue is usually caused by a screen failure, and the s...
MTB-CUT 180T
"The continuous running of the motor may be caused by the following reasons:
Poor motor wiring connection: Check if the motor wiring is secure. If there is any looseness or poor co...
MTB-CUT 180T
This issue may be caused by a WiFi module failure in the screen assembly.
Step 1: Check whether the WiFi list can be loaded
Please open the WiFi settings page and check whether t...
MTB-CUT 180T
If the touch screen is not responding, the issue may be caused by an LCD screen failure.
We recommend contacting your local distributor or the person who sold you the machine, and...
MTB-CUT 180T
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
MTB-CUT 180T
"This issue can be caused by several reasons:
Low Cutting Pressure
Check your cutting pressure settings.
If the pressure is too low, the blade holder won’t drop enough to tou...
MTB-CUT 180T
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”.
If the QR code...
MTB-CUT 180T
"If the Car moves after you initiate cutting, but the blade holder does not drop, this issue may be caused by one of the following reasons:
Insufficient power supply – Please verif...
MTB-CUT M188
"If the machine displays a “connection timeout” message during startup, it typically indicates a mainboard failure.
Please contact your local distributor to obtain a replacement ma...
MTB-CUT 180T
1. Check whether the Wi-Fi module is working
Open the Wi-Fi list page on your machine and confirm:
Whether the machine can scan and display the Wi-Fi networks around you;
Whethe...
MTB-CUT M288
There are three possible causes for this error:
1. The template width exceeds the maximum supported size
The maximum cutting width of the screen protector machine is 228 mm.
If...
MTB-CUT 180T
According to your description, this issue is usually caused by a short circuit on the motherboard or a motherboard failure. When the motherboard fails to complete the self-test, th...
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