Untitled FAQ #268
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard. This situati...
"This is often caused by static electricity due to an improper power supply. - Step 1: Ensure you are using the original power adapter that came with the machine. - Step 2: Check...
The power adapter specifications for the MTB-CUT 180T Screen Protector Cutting Machine are: Input: 100–240V~, 50/60Hz Output: 24V / 2A Please use a power adapter t...
If the power switch is not working properly, the power switch needs to be replaced. Please refer to the video below for the power switch replacement procedure. To obtain the re...
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows: Transport screws not removed (for new machines) New machines are shippe...
If the machine is vibrating abnormally, please check the following two points: 1. Check the transportation screw If this is a new machine, please make sure the screw on the back...
"This can be caused by several issues: - Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power. - Blade Pressu...
"If you are unable to start the machine and the power switch does not light up when pressed, it is likely that the switch is malfunctioning. This video provides a step-by-step guid...
"If the Car moves after you initiate cutting, but the blade holder does not drop, this issue may be caused by one of the following reasons: Insufficient power supply – Please verif...
"The MTB-CUT M288 uses an integrated clip-on screen design. If you need to replace the screen, simply use a tool to release the clips and connect the new screen to the power cable....
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
If the machine is showing “Unable Connecting to Mainboard”, the machine’s mainboard may be faulty. In this case, the mainboard may need to be replaced....
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
If the machine is showing “Failed to query the hardware version of the machine”, the machine’s mainboard may be faulty. In this case, the mainboard may...
Our screen protector machine offers several advantages: 1. No cutting limit no need to pay for each cut. 2. Double motors for stronger cutting power. 3. Adjustable cutting pressure...
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps: Restart the machi...
"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...
If the screen fails to load properly, it may be caused by: An abnormal power shutdown that damaged the system settings Incorrect language configuration after an update Corrupted...
"If the machine is continuously beeping and not working properly, please try the following steps: Force Restart: Press and hold the power button for 20 seconds to force the machine...