Showing 115 results for "blade issue"
MTB-CUT 180T

How to report problems

"You can report an issue in the following ways: Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....

Nov 22, 2025
MTB-CUT 180T

There is white edge ,how to fix

"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...

Nov 22, 2025
MTB-CUT M188

Untitled FAQ #268

If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...

MTB-CUT 180T

What is the the Gear Ratio setting?

The Gear Ratio controls the relationship between motor movement and the actual cutting distance. It is a key parameter that directly affects cutting accuracy and scaling. The defa...

MTB-CUT 180T

How to deal with "1002 time out"

Error 1002 indicates that a device port is occupied. In this case, you can try the following steps: Restart the device and go to "My" → "About This Device" to check if the Q...

Nov 22, 2025
MTB-CUT 180T

Unable to communicate with the machine

"Communication failure with the machine is typically caused by network issues or a mainboard malfunction. When encountering this problem, please try the following steps: Reconne...

Nov 22, 2025
MTB-CUT 180T

Machine is not cutting round properly

This issue is usually caused by a loose carriage, resulting in unstable cutting paths and improper round cutting. Please follow these steps: Refer to the instruction video and re...

MTB-CUT 180T

My machine is getting knocking sound

"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows: Transport screws not removed (for new machines) New machines are shippe...

Nov 22, 2025
MTB-CUT 180T

Why is the car not moving and making noise?

This issue is usually caused by the fixing screws at the back of the machine that secure the carriage during shipping not being removed. Please check if the fixing screws at the b...

MTB-CUT 180T

What can I do if machine can't connect to WiFi

This issue may be caused by a WiFi module failure in the screen assembly. Step 1: Check whether the WiFi list can be loaded Please open the WiFi settings page and check whether t...

Showing 61 to 80 of 115 results