Showing 98 results
for
"check version"
MTB-CUT 180T
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps:
Restart the machi...
MTB-CUT 180T
"If the cutting process cannot start, please follow these steps to troubleshoot:
Restart the machine: Power off and then restart the device.
Check carriage reset: When the machi...
MTB-CUT 180T
This issue may be caused by a WiFi module failure in the screen assembly.
Step 1: Check whether the WiFi list can be loaded
Please open the WiFi settings page and check whether t...
MTB-CUT 180T
"If the machine is continuously beeping and not working properly, please try the following steps:
Force Restart: Press and hold the power button for 20 seconds to force the machine...
MTB-CUT M688/M288
If the machine displays “Device is Disabled” while you are using it, please first check whether the machine is connected to the internet.
If the machine is already onl...
MTB-CUT 180T
There are three possible causes for this error:
1. The template width exceeds the maximum supported size
The maximum cutting width of the screen protector machine is 228 mm.
If...
MTB-CUT 180T
When the machine beeps with a repeated “bip bip” sound and fails to start cutting, it usually means that the X-axis or Y-axis cannot operate normally.
Common causes include a stuc...
MTB-CUT M688/M288
There are three possible causes for this error:
1. The template width exceeds the maximum supported size
The maximum cutting width of the screen protector machine is 228 mm.
If...
MTB-CUT 180T
We’re sorry, but based on this message alone, we cannot determine the exact issue.
The “Device status check” prompt may appear for multiple different hardware or...
MTB-CUT 180T
All of our screen protector cutting machines (Including: 180T / M188 / M288 ) support the counting and statistics function.
You can check the cutting and sales statistics by going...
MTB-CUT 180T
Please click the WhatsApp button below and send the following information to our technical staff:
A description of the error
A clear photo of the machine’s QR code
...
MTB-CUT 180T
If your WiFi connection is unstable or cannot connect properly, please follow these steps:
1. Check WiFi list visibility
If you can see the WiFi list, the issue is likely not a h...
MTB-CUT 180T
Error 1002 indicates that a device port is occupied.
In this case, you can try the following steps:
Restart the device and go to "My" → "About This Device" to check if the Q...
MTB-CUT 180T
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data.
Please check whether the device is proper...
MTB-CUT 180T
"If the sensor is not working, please check whether it has been disabled in the settings.
Go to Settings, find the option “Material Auto-feeding”, and make sure it is turned ON....
MTB-CUT 180T
"First, please check the barcode on the back of your machine:
For devices with a barcode format MT00XXXXXXXXXXX, the machine supports connection to Canon G580 / G680 and Epson L325...
MTB-CUT 180T
This issue may be related to the auto-loading function or hardware components.
Please disable “Auto-loading” and try cutting any screen protector model to check whethe...
MTB-CUT 180T
"In most cases, templates are designed with precise and regular shapes.
If the shapes are not forming properly, it may be caused by:
A loose cutting carriage – Please check if t...
MTB-CUT 180T
Please go to: “Mine” → “About this machine” and check whether the device QR code is displayed properly.
If the QR code is not displayed: it may indica...
MTB-CUT 180T
This issue is usually caused by the rollers not gripping the material properly, allowing it to shift during cutting.
Please check the following:
Ensure all rollers are positioned...
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