Showing 96 results
for
"mainboard issue"
MTB-CUT 180T
"If the 180T screen protector cutting machine displays a “Reconnection” message after startup, it is likely that there is an issue with the system firmware.
You can resolve this by...
MTB-CUT 180T
Please first confirm the specific issue you are facing:
1. If the blade holder does not go down during cutting
This is usually caused by a mainboard malfunction.
In this case, t...
MTB-CUT 180T
Error 1002 indicates that a device port is occupied.
In this case, you can try the following steps:
Restart the device and go to "My" → "About This Device" to check if the Q...
MTB-CUT 180T
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows:
Transport screws not removed (for new machines)
New machines are shippe...
MTB-CUT 180T
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps:
Restart the machi...
MTB-CUT M188
"If the machine displays a “connection timeout” message during startup, it typically indicates a mainboard failure.
Please contact your local distributor to obtain a replacement ma...
MTB-CUT 180T
1. Check whether the Wi-Fi module is working
Open the Wi-Fi list page on your machine and confirm:
Whether the machine can scan and display the Wi-Fi networks around you;
Whethe...
MTB-CUT 180T
"Error 1002 indicates a serial communication error within the machine.
If you encounter this issue, please try the following steps:
Reconnect to Wi-Fi and restart the device...
MTB-CUT 180T
"English Version
If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons:
Template too large
It’s re...
MTB-CUT 180T
This issue may be related to the auto-loading function or hardware components.
Please disable “Auto-loading” and try cutting any screen protector model to check whethe...
MTB-CUT 180T
When you say “wrong cutting”, we need more specific information to provide the correct solution.
Please confirm whether you selected the correct phone model/template...
MTB-CUT 180T
"If the machine is continuously beeping and not working properly, please try the following steps:
Force Restart: Press and hold the power button for 20 seconds to force the machine...
MTB-CUT M288
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully:
Connect to a stable network
Ensure the M288 is connected to a reliabl...
MTB-CUT 180T
If the device shows an error such as “Failed to query the hardware version”, please try the following steps:
1.Restart the machine and check if the message disappears....
MTB-CUT 180T
If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue.
Please click the WhatsApp button below and send the following to ou...
MTB-CUT 180T
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team:
The error message scr...
MTB-CUT 180T
If your WiFi connection is unstable or cannot connect properly, please follow these steps:
1. Check WiFi list visibility
If you can see the WiFi list, the issue is likely not a h...
MTB-CUT 180T
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates.
Please try connecting the device to another stable W...
MTB-CUT M288
"White edges when applying film with the MTB-CUT M288 may be caused by the following reasons:
Firmware issue – Please ensure your firmware version is V25.0431.
https://osscdn.mi...
MTB-CUT 180T
"If the cutting process cannot start, please follow these steps to troubleshoot:
Restart the machine: Power off and then restart the device.
Check carriage reset: When the machi...
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