If the machine is showing “Unable Connecting to Mainboard”, the machine’s mainboard may be faulty. In this case, the mainboard may need to be replaced....
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard. This situati...
If the machine is showing “Failed to query the hardware version of the machine”, the machine’s mainboard may be faulty. In this case, the mainboard may...
"This issue can be caused by several reasons: Low Cutting Pressure Check your cutting pressure settings. If the pressure is too low, the blade holder won’t drop enough to tou...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
When the machine beeps with a repeated “bip bip” sound and fails to start cutting, it usually means that the X-axis or Y-axis cannot operate normally. Common causes include a stuc...
"This can be caused by several issues: - Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power. - Blade Pressu...
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”. If the QR code...
"If the MTB-CUT M288 intelligent film cutting and pasting machine displays a ""Reconnection"" message at startup or if the cutting Car fails to cut properly, the mainboard may be f...
"If the MTB-CUT M288 intelligent film cutting and pasting machine displays a ""Reconnection"" message at startup or if the cutting Car fails to cut properly, the mainboard may be f...
If the machine displays a “Time Out” error during film cutting, please follow the steps below: 1. Check whether the motherboard is connected On the machine, go to:...
Please first confirm the specific issue you are facing: 1. If the blade holder does not go down during cutting This is usually caused by a mainboard malfunction. In this case, t...
"The machine features an independent housing design. In the event of housing damage, you can replace the machine’s outer shell separately without needing to replace the entire unit...
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction. When encountering this problem, please try the following steps: Reconne...
If the machine is vibrating abnormally, please check the following two points: 1. Check the transportation screw If this is a new machine, please make sure the screw on the back...
This issue may be caused by: The material sensor being blocked A mainboard malfunction Please try the following steps: Go to Settings Disable the “Auto Loading&rdq...
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
