If the machine is showing “Unable Connecting to Mainboard”, the machine’s mainboard may be faulty. In this case, the mainboard may need to be replaced....
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard. This situati...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
If the machine is showing “Failed to query the hardware version of the machine”, the machine’s mainboard may be faulty. In this case, the mainboard may...
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction. When encountering this problem, please try the following steps: Reconne...
This issue may be caused by: The material sensor being blocked A mainboard malfunction Please try the following steps: Go to Settings Disable the “Auto Loading&rdq...
If the machine displays a “Time Out” error during film cutting, please follow the steps below: 1. Check whether the motherboard is connected On the machine, go to:...
"This can be caused by several issues: - Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power. - Blade Pressu...
"This issue can be caused by several reasons: Low Cutting Pressure Check your cutting pressure settings. If the pressure is too low, the blade holder won’t drop enough to tou...
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
Please first confirm the specific issue you are facing: 1. If the blade holder does not go down during cutting This is usually caused by a mainboard malfunction. In this case, t...
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...
If the machine is vibrating abnormally, please check the following two points: 1. Check the transportation screw If this is a new machine, please make sure the screw on the back...
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”. If the QR code...
"If the Car moves after you initiate cutting, but the blade holder does not drop, this issue may be caused by one of the following reasons: Insufficient power supply – Please verif...
"If the MTB-CUT M288 intelligent film cutting and pasting machine displays a ""Reconnection"" message at startup or if the cutting Car fails to cut properly, the mainboard may be f...
"If the MTB-CUT M288 intelligent film cutting and pasting machine displays a ""Reconnection"" message at startup or if the cutting Car fails to cut properly, the mainboard may be f...
This issue usually occurs after replacing the machine’s mainboard. Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
